Returns & Exchanges

At Lumie, we want you to love every piece you wear, which is why we offer a seamless 30-day return policy for all unworn items in their original packaging. We are dedicated to ensuring your shopping experience is as effortless and stylish as our collections.

Return Process

• 1.
  Initiate Your Request

  Visit our online Returns Portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Package Your Items

  Place the items in their original box with tags attached, ensuring the package is securely sealed to prevent damage during transit.

• 3.
  Attach the Label

  Download and print the prepaid shipping label provided via email and affix it clearly to the outside of your return package.

• 4.
  Drop Off and Track

  Hand your package to your nearest authorized carrier location and keep your tracking number handy until your refund is processed.